Black screens on signage players
We've now resolved the incident. Thanks for your patience.
We found a problem in the system that we were able to correct. Your playlists should correct themselves shortly. If they do not, you can perform a redownload playlist command on the player by pressing home on the remote, then selecting Help>Redownload Playlist
We've received reports of several customers getting black screens on their signage players. We are currently looking in to this and will update with what we find.
- Digital Sign Players
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