Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've run some optimizations to improve performance and the system has stabilized. We will continue to monitor closely for any further issues and update when the issue is considered resolved.

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Identified

We have located some issues and are working to correct the problem. We will continue to update as the fix progresses.

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Investigating

We are aware that some customers are seeing intermittent issues with the cloud portal. This issue should not affect playback on your truDigital hardware device. If you experiencing a timeout when loading a page, please refresh and try again.

Our team is investigating and we will provide updates as soon as they are available.

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Began at:

Affected components
  • Web Application