Resolved

This issue has been resolved with firmware and app updates for players with serial numbers beginning with 900eb. If you continue to see issues with your presentation, please contact support@trudigital.com

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Updated

We have been testing some fixes for the PowerBI integration and are making progress. We anticipate releasing a full fix near the end of the month and will provide further details when it is ready. If you have other questions about integrations, please feel free to reach out to support@trudigital.com

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Identified

We've identified the issue and are currently working on a fix. At this time we do not have an ETA for deployment, but we are testing possible solutions. We will update further when we have more information.

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Investigating

We noticed that PowerBI has made some changes on their end, requiring us to investigate and update the integration. At the moment, you will be able to preview your report on the portal, but the player will not load the report. We will update further when we have news on a fix.

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Began at:

Affected components
  • Apps/Integrations
    • PowerBI Integration