Resolved

We've now resolved the incident. Thanks for your patience.

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We are continuing to work on this issue. Our after-hours support team will post further updates through the night.

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We are continuing to work on this ongoing issue. We apologize for the inconvenience, but will update as soon as we have a resolution.

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We are still working to resolve this issue and will continue to post updates as the situation progresses.

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The truDigital online portal is currently experiencing a service disruption. We are working to resolve the issue as quickly as possible.

While you may have trouble logging in at the moment, your players will continue to play content using the built-in cache system.

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Identified

We apologize for the inconvenience, but performance issues are persisting. We are working with senior datacenter staff to resolve this issue as quickly as possible and will continue to post updates.

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Investigating

We noticed some server performance issues this morning and are currently looking in to it. We'll post an update here shortly.

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Began at:

Affected components
  • Web Application