File manager, file upload and conversion

Resolved
Resolved

Thank you for your patience. Our provider has let us know that they've resolved the incident. If you have any questions please don't hesitate to reach out to our support team.

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Recovering

We have received confirmation from our provider that the core issue has been resolved. We are currently waiting for things to recover.

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Identified

We are currently experiencing a problem with our 3rd party provider for file conversions. You may experience longer conversion times while uploading files into our file manager. We are working closely with the provider on a full resolution.

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Began at:

Affected components
  • Web Application